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S1GA - Field Service

Optimize your field operations and enhance your technicians' efficiency with S1GA Field Service, the tool that allows you to manage all activities related to field service comprehensively and effectively. From job scheduling to task completion, maintain total control with real-time monitoring, audits, and custom alerts.

  • Dynamic Agenda Management:

    Compare the agenda requested by the customer with the assigned field agenda for seamless coordination. Define tasks, work schedules, shifts, and capacities over time, adapting to each day of the week.

  • Advanced Task Logic:

    Efficiently handle composite tasks, setting priorities, time requirements, and agenda reservations. Manage agenda changes in a controlled manner, ensuring adaptability to special situations.

  • Resources and Zoning:

    Assign available resources in time units or physical units. Zone tasks and resources for efficient distribution of work in specific areas.

  • Intelligent Scheduling Engine:

    Optimize service allocation with a scheduling engine that considers multiple variables such as service types, resources, zones, shifts, and days of the week.

  • Reports and Control Dashboard:

    Access detailed reports on agenda management and monitor progress with a control dashboard that shows the percentage of reservation progress.

  • Reports and Control Dashboard:

    Access detailed reports on agenda management and monitor progress with a control dashboard that shows the percentage of reservation progress.

  • Management of Serialized Items:

    Define and manage items with serial numbers, controlling their entire cycle from movements between stock centers to their current status.

  • Fixed Asset Management:

    Manage fixed assets of network items, following their complete life cycle from repairs to their current location in clients or work orders.

  • Control of Consumption and Standards:

    Monitor consumption against standards and averages per service type for effective resource and cost management.

  • Multiple Stock Centers:

    Organize your inventory in multiple centers, including clients, mobile units, warehouses, commercial offices, and repair centers.

S1GA Field Service is the comprehensive solution that redefines the coordination and logistics of field services, providing advanced tools for unprecedented operational efficiency. Elevate the quality of your services and customer satisfaction with intelligent and proactive management.